Privacy notice

1. Who we are

SVAIO TECH Pvt Ltd, Noida, Uttar Pradesh 201301, India, operates www.svaiotech.com. Under India’s Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for the personal data described here. Where the EU General Data Protection Regulation applies to a particular interaction, we are the controller for the same data.

2. What this website does, and does not do

Each of these is a specific claim you can check.

No analytics.

We run no web analytics of any kind. We do not know how many people visit this site, or which pages they read.

No cookies.

This site sets no cookies and writes nothing to local storage. There is no cookie banner because there is nothing to consent to.

No third-party content.

Every asset on every page — stylesheet, script, icon, typeface — is served from this domain. The Inter typeface is downloaded when the site is built and served from here, so your browser never requests it from Google.

One script.

The only JavaScript on the site opens and closes the navigation menu on small screens, and prefetches a page when you hover its link so it opens faster. Both stay within this site and send nothing anywhere.

Server logs.

Our hosting provider records standard access logs for the requests it serves: the IP address, the time, the page requested, the browser’s user-agent string and the referring page. We use them to keep the site available and to investigate abuse.

A mailing list you have to confirm.

Nobody is added by us. An address is only on the list once somebody has clicked a link we sent to it, and leaving takes one click and no sign-in.

One form, and no form service.

The enquiry form on the contact page posts to our own API and is stored in our own database, both in India. No third-party form builder, mailing platform or scoring service sees what you write. Section 3 says exactly what it collects.

3. If you contact us or join the mailing list

The enquiry form sends us your name, your work email address, your company if you fill that field in, the message you write, and which page of this site you sent it from. Nothing else is taken from your browser: the form sets no cookie, and your IP address is not stored alongside the enquiry.

It is received by our own API and written to our own database, both hosted in India. A copy is then emailed to our own mailbox, contact@svaiotech.com, so that we see it and can reply. That mailbox is hosted by Hostinger, our email provider, which handles the copy on our behalf in order to deliver and store it as mail and for no other purpose; its servers may be outside India. It is not passed to any other organisation.

We use it for one purpose: to reply to you. Ticking the consent box is the basis on which we hold it, and we record which version of this notice you agreed to, so that a consent record always points at text you can still read. You can withdraw that consent at any time by writing to the address in section 6.

The form also carries one hidden field that a person never sees and automated submitters usually fill in. A submission that fills it is set aside rather than answered, and deleted on the shorter clock in section 4 — so on the rare occasion a genuine enquiry is caught this way, it is not kept for long.

Emailing contact@svaiotech.com or calling +91 9958681642 sends us whatever you choose to put in the message — usually your name, your company, a way to reply, and a description of what you are trying to do.

We use it for one purpose: to reply, and to continue the conversation you started. We do not add you to a mailing list. We do not sell, rent or share it with anyone for their own purposes.

Please do not send us confidential information, or personal details about other people, before we have agreed how to handle them.

If you join the mailing list

The signup form sends us your email address, the page you signed up from, and the date. Nothing else is taken from your browser: it sets no cookie, and your IP address is not stored alongside the address. It reaches our own API and our own database, both hosted in India, and is not passed to any other organisation.

Signing up does not put you on the list. We send one email asking you to confirm, and until you click it we send you nothing else. That click is the consent we rely on, and it is recorded against the version of this notice shown at the top of this page.

Every email we send carries an unsubscribe link. It needs no sign-in, no reason and no reply, and it keeps working however old the email is.

When you unsubscribe we keep a record that you did — your address and the date, and nothing else. It exists so that you stay off the list: without it, the next time we loaded a list of contacts you would be added again by something with no way of knowing you had asked us not to. It is never used to contact you.

If you would rather we held nothing at all, that is a different request and we will do it. Write to us at the address in section 6 and we will delete the record itself. The trade is that we would no longer recognise the address, so a later signup would be treated as a new one.

4. How long we keep it

We keep enquiry correspondence while the conversation is live, and then for 24 months, so a thread that resumes later can be picked up. After that we delete it. You can ask us to delete it sooner.

An address that is never confirmed is deleted after 30 days. Anyone can type an address into a form, including somebody typing yours, so an unconfirmed one is not something we are entitled to keep.

A confirmed address is kept until you unsubscribe, and the record that you unsubscribed is kept after that — see the end of section 3 for why, and for how to have it removed as well.

A form submission set aside as automated is not correspondence and is kept for 30 days instead, then deleted. That clock is the short one precisely because the occasional genuine enquiry lands in it.

5. Your rights

If you are in India, the Digital Personal Data Protection Act, 2023 gives you the rights below. You exercise any of them by writing to the address in section 6.

• Access. A summary of the personal data of yours we are processing, what we are doing with it, and who we have shared it with.
• Correction and erasure. To have inaccurate data corrected or completed, and to have data deleted when it is no longer needed for the purpose you gave it for.
• Grievance redressal. To raise a complaint with us about how we have handled your data, and to escalate to the Data Protection Board of India if our answer does not resolve it.
• Nomination. To nominate someone to exercise these rights on your behalf in the event of death or incapacity.

If you are in the EU or the UK, you additionally have the rights the GDPR provides — including access, rectification, erasure, restriction, portability and objection — and the right to complain to your local supervisory authority.

6. How to reach us about this

Write to contact@svaiotech.com with “Privacy” in the subject line. We will respond to any request under section 5 within the period the applicable law allows.

We have not yet appointed a named grievance officer. Until we do, requests and complaints sent to the address above are handled by the people who run the company, and this notice will be updated when that changes.

7. Changes

When this notice changes, the date at the top changes with it. The change dated2026-10-02 is the one this section used to anticipate: the enquiry form went live, and sections 2, 3 and 4 now say what it collects, where that is stored, and who else receives it — which is nobody. Superseded versions stay retrievable, because a consent record naming a version nobody can produce is not evidence of anything.